Competencies

For those who want to dig a little deeper...

The following is a listing of some of Sunminers+LIMITED's business and technology capabilities defined for each of its core competencies. These capabilities are provided to clients both through strategic staffing and IT support relationships.  Click on the competency for further details.

Network Infrastructure - assessment, standards definition, implementation, management, and support focused on enterprise architecture, server, data storage, connectivity, security, and desktop services.

Program & Project Management - management, support and mentoring associated with program and project management, and program office solutions. Our senior consultants are also able to provide IT strategy and direction setting, organization performance/transformation, and interim organization management services.

Security & Disaster Recovery - security assessment, vulnerability testing, and intervention capabilities designed to improve and/or monitor network security. Our experienced consultants can advise, lead, and manage business continuity and disaster recovery planning efforts. Highly specialised security consultants provide SOX, HIPAA, computer forensics, litigation data retrieval, expert witness testimony, and research services.

Application Development - business requirements definition, application architecture, development, testing, and deployment services for custom business applications or the customization of packaged software products. Programming skills include both legacy and industry standard languages. Highly specialised consultants provide implementation and support services for enterprise software applications like PeopleSoft and Seibel.

Data-to-Knowledge Management - data warehousing and database services including the analysis, design, development, and implementation of corporate/business unit data marts and data transformation solutions. Data integrity, report generation, and data query scripting services are also available.

Network Infrastructure

Network Solution Definition

Determine data network solutions that will effectively support business needs through:

• Strategic Technology Planning
• Assessment of Current Network Architecture
• Business Requirements Development and Analysis
• Business and Technology Gap Analysis
• Data Network Design and Engineering
• Automated Management and Monitoring Tools (Open View, SMS, etc.)
• Windows Upgrades with Active Directory Services
• Mobile Remote User Access

Network Solution Implementation & Support

Implement secure, reliable and scalable enterprise data networks (LAN, WAN, Internet, Intranets, etc.) centered on meeting business and technical requirements through:

• Network Solution Development and Implementation
• Network Performance Monitoring and Tuning
• Network Systems Administration (e.g., Network Connectivity, Internet Connectivity, Dialup Support, Third Party Connectivity)
• On-going Network Management (On-Site, Off-Site, Outsourced, and Staffing)

Network Management Consulting

Evaluate and develop recommendations in improving methods for supporting data network environments through:

• Network Capability, Capacity, and Security Assessments
• Policies and Procedures Reviews
• Enterprise Standards Development
• Process and Practice Audits
• Backup and Recovery Audits
• Backup and Recovery Strategy Development
• Root Cause Diagnostics
• Business Continuance Planning
• Disaster Recovery Planning

Help Desk Definition & Support

Provide evaluation as well as on-going support and management capabilities through:

• Problem Management, Process Analysis, and Engineering
• Performance Measurement and Reporting Definition
• Help Desk Monitoring and Reporting Tools Implementation
• Service Level Agreements, Process Definition, and Documentation
• Help Desk Management and Staffing (On-Site, Off-Site or Outsourced)

Interim Network Management

Provide senior to mid-level interim management in the following capacities:

• Chief Technology Officer
• Network Systems Manager
• System Architect/Engineer Lead
• Project Manager

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Program & Project Management

Management Services

Provide direct full lifecycle management of projects and programs as well as project administrative services through the use of the following knowledge areas:

• Integration Management
• Scope Management
• Time Management
• Cost Management
• Human Resource Management
• Quality Management
• Communications Management
• Risk Management
• Procurement Management

Support Services

Provide consulting expertise regarding best practices in project and program management to organizations through:

• Project and Program Office Design and Implementation (including supporting processes)
• Project and Program Oversight
• Organization Initiative Inventory and Analysis
• Project and Program Assessment
• Project and Program Crisis Resolution and Recovery

Mentoring Services

Provide guidance and support for enhancing the capabilities of project and program managers through:

• Project and Program Manager Competency Assessment and Training
• Project and Program Manager Mentoring and Coaching

Organization Performance and Transformation Services

Provide guidance and support for assisting IT organizations in becoming highly effective and responsive through:

• Values and Culture Definition
• Strategic Direction Setting
• Technology and Business Alignment Analysis
• Organization Capability Determination
• Organization Change Management
• Organization Restructuring
• Cultural Values Assessment

Process Performance Services

Provide analysis capabilities to determine operational and tactical improvement in business work flow and organizational effectiveness through:

• Process Analysis and Improvement Implementation
• Best Practices Determination and Analysis
• Performance Metrics Definition and Rollout

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Security & Disaster Recovery

Enterprise Security

Provides a comprehensive suite of security services to meet a company's growing security needs through:

• Policies and Procedures Review and Development
• Security Assessment
• Network Vulnerability Testing (external and internal)
• Penetration Testing + eCommerce Security Audit
• Security Architecture Review
• Web Application Security Review
• Independent Verification and Validation
• Incident Response
• Risk Assessment
• System Hardening
• Firewall Integration and Deployment
• Virtual Private Networks (VPN)
• Strong Authentication
• Intrusion Detection Systems (IDS)
• URL and Content Filtering
• Anti-Virus/Anti-Vandal
• Computer Forensics
• Expert Witness

Sarbannes-Oxley (SOX) Support

Assist public companies (or those who have public companies influencing the way they do business) in meeting the requirements established by this regulation:

• Business Requirements Analysis
• Gap Analysis
• Policies and Procedures Review and Development
• IT Controls Identification and Testing
• IT Controls Documentation
• Compliance Plan Development and Implementation Management
• Remediation Activities

Privacy and Security

Provides consultation services to help health care providers determine the  technology requirements and compliance issues they face through:

• Policies and Procedures Review and Development
• Network Security Assessment
• Disaster Recovery Plan Review and Development
• Business Resumption Plan Review and Development
• Change Management Review and Development
• Gap Trends Analysis
• Compliance Plan Development and Implementation Management
• Verification and Validation ("certification")

Disaster Recovery

Provides consultation services to help company's plan, develop, and test disaster recovery strategies for their business critical technology through:

• Disaster Recovery Plan Review and Development
• Business Risk Assessment
• Disaster Recovery Feasibility Studies and Options
• Testing and Improvement Review

Business Resumption

Provides consultation services to assist company's plan, develop, and test business resumption strategies for recovering critical business processes in the event of a disaster or disruption.

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Application Development

Business Solution Definition

Determine focused solutions that will effectively support business needs through:

• Business and Work Flow Process Analysis
• Business Requirements Definition
• Solution Approach Determination

Technical Solution Implementation

Implement scalable enterprise solutions utilizing web, client/server, and mainframe environments centered on meeting business and technical requirements through:

• Application Architecture Analysis and Design
• Package Software Selection + Solution Design and Documentation
• Software Development, Testing, Deployment, and Documentation
• Purchased Solutions Integration
• Security Issues Analysis, Audits, and Recommendations

Development Management Consulting

Evaluate and develop recommendations in improving application development environment through:

• Application Development and Testing Tools Selection
• Development Process and Methodology Evaluation
• Application Support Environment Improvement Analysis

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Data-to-Knowledge Management

Database Services

• Installation and Database Upgrade Services
• Storage Allocation and Database Sizing
• Database Structure and Infrastructure modifications.
• User and Security Management
• Performance Management and Query optimization
• Backup and Recovery Strategies
• Data Replication and Data Loading Strategies
• Service Level Agreement (SLA) Database Support.
• Back-End Database Development
• Front-End Database Application Development

Data Warehousing

Transform disparate corporate data into meaningful information and actionable business decisions through:

• Needs Analysis and Strategic Planning
• Data Integration and Transformation Services (ETL)
• End user Reporting strategies
• End User Data Delivery Tools Expertise (OLAP Tools)
• Data Modeling Services (OLAP, ROLAP, MOLAP, OLTP)
• Full Life Cycle Data Mart and Data Warehousing Project Management
• Data Mart Development
• Meta Data Management
• Data Distribution Strategies

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